Please review the self-paced training videos below to provide additional information for using Hoag’s electronic medical record portal.Video knowledge include information for:

• Site Administrators actions and procedures

• Patient information and filing

• Secure messaging

• Submitting and viewing authorizations

• Viewing claims

• Using the Customer Service Request form- and much more!

For any questions, please email us.

View our full training videos on YouTube:

1st Lesson How to Submit an Authorization – EpicCare Link Training

2nd Lesson How to Check Auth Status – EpicCare Link Training

3rd Lesson How to Search All Patients – EpicCare Link Training

4th Lesson How to Search Claims & RA – EpicCare Link Training

5th Lesson Assigned Patients Chart Review – EpicCare Link Training

6th Lesson Requesting Logins – EpicCare Link Training

7th Lesson In Basket – EpicCare Link Training

8th Lesson Important Reference Documentation – EpicCare Link Training